Aim of Service
This service helps people with a mental illness to be heard in the way they wish to be heard when there are problems with the services they are using.
What can the Rights Consultant do?
When a person has a problem or complaint about the services they are receiving, the place in which they are living or working, or a system they are involved in, the Rights Consultant can explain the choices that are open to them. The Consultant can guide someone through the complaint process. Having talked things through with the person, the Rights Consultant can assist in drafting letters and accompany the person to meetings about the complaint.
The Consultant can provide information about rights under The Mental Health Act and other laws and can accompany people to hearings that are scheduled as a result of concerns raised.
The focus of our work relates to treatment, income support, housing and access to service issues.
To contact the Rights Consultant call 982-6135 or e-mail.
Rights Consultation Links
If you are have a complaint or concern that you feel may be under the jurisdiction of the following, check out their web site for more information:
Worker Advisor Office – for assistance with Workers Compensation Board claims.